We want to hear from you!
Smuckers Foods of Canada Co. always welcomes consumer feedback and appreciates your interest in sharing thoughts with us. However, it is our Company policy not to accept or consider unsolicited ideas from outside the Company, including ideas for new or improved products or packaging, technologies, product names, or promotion or marketing strategies. Our research and technical staff continuously work to improve our products and methods and develop new products. The development process for new items may continue for several years before being introduced to our customers.
Should you submit an idea to our Company, despite our policy, we will treat the information as non-confidential and non-proprietary and our Company will be free to use the information for any purpose and will not be obligated to return or acknowledge receipt of your submitted information.
By Phone
Please call us toll-free at 1-800-567-1897
You can reach us Monday to Friday, 9am to 7pm Eastern Time.
By Mail
To write to us, send a letter to:
Smuckers Foods Canada Co.
Consumer Services Department
80 Whitehall Drive
Markham, Ontario
L3R 0P3